Mar 22
Redesign Technology!
Just an Intro
I won’t pretend I knew who Douglas Bowman was until today. But the news about his departure from Google’s design team and the reason behind that unleashed an uncontrollable desire to write my next sermon about design. I’ll be starting in a moment. Let’s first concentrate on the story:
Bowman explains his reasons, painting a truly horrific picture:
Yes, it’s true that a team at Google couldn’t decide between two blues, so they’re testing 41 shades between each blue to see which one performs better. I had a recent debate over whether a border should be 3, 4 or 5 pixels wide, and was asked to prove my case…
…I won’t miss a design philosophy that lives or dies strictly by the sword of data.
The trend to put an emphasis on data as if it’s the new Holy Grail is not exactly new but thanks to the immense rise of companies like Google, it is spreading maliciously and slowly getting out of control. The remarkable success of the company, just as Bowman points out, is wiping out all counter-arguments. However, Chris Matyszczyk has something to add in his post about Bowman’s departure in his CNET blog. Next to Goole, there is Apple. And with Apple, things look quite different:
If Apple had been a purely data-driven company, would its products have ever looked as they do? And would its products ever have sold as they have?
No, they wouldn’t have. And there’s something else. If there wasn’t Apple, the mainstream companies in the smartphone branch wouldn’t have anybody to learn from. I hope you get the sarcasm. Now let’s twist the knife in the open wound.
The Sermon
In a sense, all designers are schizophrenic. We inhabit that No Man’s Land between technology and art and our job is to constantly build bridges between them, so people can walk freely from one side to the other. People rarely notice us and that’s the way it should be – when you drive your car on your way home you don’t usually think about the person who created the environment that surrounds you. In fact, that’s the ultimate goal in design – stay hidden, elusive, subconscious. Provide comfort, stability, friendliness and beauty.
A designer must have the capacity to think like an engineer and act as an artist. You may turn the world upside down and you won’t find more extreme opposites than those two. The first job comes with a huge set of practical restraints, the second brings the emotional disorder that most of us call “inspiration”.
It’s much easier if you’re simply an engineer or simply an artist. But then you don’t get that bridge building job. And that’s exactly what we want. We love the dare of the restriction and the satisfaction of expression. We love to overcome borders the hard way. Not physically. Emotionally.
There can be NO design without emotion. Take emotion and unpredictability out of your equation and you’re left only with numbers. Just like the amount of letters and words poured in this post can’t be directly related to its meaning, pure data is useless unless you have something to stir it on.
Is that so hard to remember?
I’ll quote Matyszczyk again. He puts it quite beautifully:
The fact is that human beings are astoundingly, depressingly, maddeningly human. Which makes them irrational, contradictory, capricious and, sometimes, just plain nuts.
These aspects are the hardest for engineers to get their talents around because, one hopes, they are impossible for engineers to get their talents around.
Amen!




